Case closure is easier to review when it follows a consistent checklist. Before a case is marked complete, confirm that the record reflects what was done, what information supports the outcome and whether any unresolved work remains.
Review the chronology
Check material dates, source references, conflicts and unresolved verification issues.
Review leads and actions
Identify open or waiting items and determine whether they require completion, documented disposition or transfer to another workflow.
Review interviews and contacts
Confirm that relevant interview status and resulting follow-up are reflected in the case record.
Review source and document records
Make sure important information can be traced to its supporting source or record.
Preserve the closure record
Record the closure date, status, summary and any remaining limitations according to the procedures applicable to the work.
Use the CaseWorks Investigation & Case Management System for intake-through-review organization, or begin with the free timeline.
General organizational tools only; not official forms or legal advice. Follow required closure and retention procedures.